In the bustling world of business, marketing is the compass guiding brands through the maze of consumer choices. Meet the dynamic duo: push and pull strategy in marketing – your trusted navigators in this ever-evolving journey. Like a tag team of attention-grabbers, they hold the keys to unraveling consumer behavior. So, buckle up as we cover the simple yet intriguing world of push and pull strategies, where marketing meets its match!

The Foundation: Push and Pull Strategy Defined

At its core, the push strategy involves pushing a product or service to the target audience through various channels. Push traffic is an almost infinite amount which makes it an excellent supplement to pull traffic (which in some cases can be completely sucked out with less than $500 per month). For instance, a website design company in Bangalore or in any other corner of the world, showcasing its services through targeted ads and direct email campaigns to businesses seeking an online presence – would be an appropriate example of push strategy. Push strategy is evident in TV ads that reach a broad audience, actively promoting products or services to create immediate awareness. Sending newsletters, promotional emails or time limited promotions directly to a targeted audience is a classic push tactic, aiming to prompt immediate engagement.

On the flip side, the pull strategy relies on creating a demand that draws customers toward the product or service. It capitalizes on the consumer’s desire to seek out a particular solution. Research suggests that the conversion rate for pull traffic is on average 68% higher than push traffic. A creative digital marketing agency utilizing search engine optimization (SEO) to enhance its online visibility, making it easier for potential clients to discover and engage with the agency can be an adequate instance of pull strategy. Building a strong social media presence and engaging with users creates a pull effect, drawing in followers who are genuinely interested in the brand’s offerings. Also, collaborating with influencers allows businesses to pull in the influencer’s audience, leveraging their trust and interest in the influencer’s recommendations.

The Psychology of Push Strategy

Instant Gratification and Impulse

In today’s competitive market, businesses often leverage a combination of push and pull strategy in marketing to maximize their reach. But the push strategy taps into the human psyche’s affinity for instant gratification. By bombarding potential customers with compelling messages and enticing offers, businesses aim to trigger an impulse purchase. This is particularly evident in the realm of e-commerce, where product photography and persuasive copy come together to create a sense of urgency.

Building Brand Recognition

Push strategy plays a pivotal role in building brand recognition. Consistent exposure to a product or service through various channels ingrains the brand into the consumer’s subconscious. A corporate video production company, for example, may use push tactics to ensure its videos are consistently visible across social media platforms, reinforcing its brand identity.

Driving Sales in Competitive Markets

In highly competitive markets, the push strategy becomes indispensable. Companies engage in aggressive promotional activities to outshine competitors and capture the consumer’s attention. SEO outsourcing companies often employ push tactics to ensure their clients’ websites rank higher in search engine results, thus gaining a competitive edge.

The Intricacies of Pull Strategy

Creating a Need or Desire

Pull strategy revolves around creating a need or desire within the consumer. This psychological approach is rooted in the principle that consumers are more likely to make a purchase when they actively seek a solution. A website design company utilizing pull strategy may focus on showcasing its portfolio and expertise, letting potential clients discover its services organically.

Building Trust and Credibility

Both push and pull strategy in marketing are the pivotal cornerstones. However, pull strategy emphasizes building trust and credibility. Consumers are more inclined to choose a product or service that they feel they have discovered independently. A creative digital marketing agency can leverage content marketing to position itself as an authority in the field, gaining the trust of clients seeking expert guidance.

Fostering Customer Loyalty

Unlike the push strategy’s transactional nature, pull strategy fosters long-term relationships with customers. By aligning with the consumer’s values and needs, businesses can establish themselves as reliable partners. Product photography that resonates with the target audience or a corporate video production company showcasing its commitment to quality can create a lasting impression, leading to customer loyalty.

Synergizing Push and Pull for Optimal Results

In today’s dynamic world, successful campaigns often intertwine push and pull strategy in marketing. A harmonious blend of proactive promotion and organic discovery can amplify a brand’s reach and impact. For instance, a product photography studio may employ push tactics through targeted social media ads while simultaneously optimizing its website for search engines to attract organic traffic. Or, using PPC ads is a hybrid strategy using both push and pull strategy in marketing where businesses pay to appear at the top of search results (pull), but the ad itself is a push tactic, actively promoting products or services.

However, choosing between push and pull marketing hinges on where your potential customers are in the Awareness Funnel. This four-step concept – Unaware, Problem Aware, Solution Aware, and Product Aware – guides effective marketing strategies. In the Unaware stage, customers aren’t actively seeking related products. As they move to the Problem Aware phase, they recognize issues but may not be searching for a product yet. The Solution Aware stage is prime for pull marketing, with customers actively researching solutions. Finally, the Product Aware stage sees customers ready to purchase, actively seeking the best solution. Understanding these stages tailors marketing efforts to meet customer needs at each point in the Awareness Funnel.


Understanding the psychology behind push and pull strategy in marketing is essential for businesses navigating the complexities of the modern market. Whether you are aiming for immediate visibility or focussing on fostering long-term relationships, a strategic approach that aligns with consumer psychology can be the key to unlocking success. So, embrace the nuances of push and pull strategy in marketing to propel your brand forward in the ever-evolving landscape of marketing!